Client Focus & Value Engineering
Beyond having great staff and operating our business with a focus on honesty and integrity, The Pattie Group is flat out obsessed with having happy clients. We realize when you hire us you are putting your faith in us to maximize your investment. With that focus, we are always asking questions to help us understand your needs. We are experts at showing you the possibilities for your property while carefully honoring your budget and timeline. We are skilled at “value engineering” and phasing projects for logical implementation over time. And we package maintenance programs based on your needs, not what we hope to sell you. We have diverse payment options available for all our services. We are watching out for your pocketbook every day, and we continually strive to make it easy to do business with us.
Since 2000, The Pattie Group has been firmly entrenched in “Lean” thinking and management. “Lean” is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and, thus, a target for elimination. Quite simply, it is a detailed business management process for achieving the best possible results to the client in the most efficient way possible to drive continuous improvement. This system keeps our company and our company resources solely focused on one thing: YOU.
“ Think of three things: whence you came, where you are going, and to whom you must account. ”